All estimated completion dates (ECDs) will be provided upon receipt of all pending items and specifications to be provided by the customer including, but not limited to, COM/COL, COM ID, drawing, finish, or cuttings for approvals and associated payments. Anees will provide an estimated production completion date for all orders. Until otherwise noted, all completion or delivery dates are quoted as estimates. The customer acknowledges that the estimated completion date is approximate. Various factors affect the inaccuracy of any ECD or delivery date.
Lead time for standard items is 10-12 weeks after receipt of all required documentation.
For custom items, lead times are determined on a case-by-case basis and will be included in your quote.
MATERIAL SPECIFICATIONS OR EXCLUSIONS
All of Anees Furniture & Design drawings, descriptive matter, weights, dimensions, and illustrations contained in the collection, pricelists, or advertisements are close approximations only and are intended to give a general description of the product and shall not form part of this agreement. All products are handmade and assembled, and slight variations may occur. All sizes as indicated on the pricelist are within 1⁄2” variance.
Anees recommends confirming details with your sales representative if more precise dimensions are required
WARRANTY
Anees Furniture & Design guarantees its furniture to be free from defects in workmanship and materials. Product carries a (1) year warranty. The warranty does not apply to damage or breakage resulting from misuse, accidents, abuse, neglect, mishandling, or wear resulting from normal use. Defective products will be repaired or replaced at Anees’ discretion. This warranty does not cover defects in the client's own material, fabric, and leather. Defective products will be repaired or replaced within an expedited production time period required to reorder and manufacture or repair the same product. With upholstery, there may be slight variations from the original floor/showroom sample in seating & visual performance depending on the client selection on COM/COL.
Many wood and metal finishes are applied by hand and may vary slightly in color, tone, and character. While Anees Furniture makes every effort to match a finish, there is no guarantee to have an exact match. Anees does not guarantee against fading and oxidizing of finish. Variations in color and veining are inherent in stone, wood, and some leathers and are considered to be a part of the natural beauty. All Anees furniture is handmade and is therefore subject to slight variation.
Should a product(s) be delivered in poor condition, please follow the instructions under the Freight Claims section. Anees will make every effort to assist in the resolution of the claim.
CHANGE ORDER REQUESTS
Any request for a change in order must be confirmed in writing. All requests for change are subject to acceptance in writing by Anees Furniture & Design. Anees will give reasonable consideration to any timely and reasonable requests; however, Anees is not required to accept any such request, as it may be difficult or not possible to make any changes once the manufacturing process has begun. Any changes which are accepted may be subject to additional charges for material, labor, or administrative costs. Upon receipt of a change request, the order will be put on hold until Anees has either accepted or denied the request.
CANCELLATION POLICY
All products are made to order per client specifications. Orders are neither cancelable nor returnable. Changes in orders, returns, and cancellations require prior written approval from Anees Furniture & Design. Such orders will be subject to change, cancellation, or restocking fees of up to 50% of NET selling price. Custom orders are not cancelable after production commencement. Unauthorized returns will be refused and returned at the sender’s expense.
SHIPPING, STORAGE, & DELIVERY
Shipping costs from the warehouse to the final destination is additional. For both domestic and international shipments, the customer is responsible for all related fees including freight, packaging ,unpackaging, duties, custom clearance, removal of refuse, VAT, installation, set up fees, and insurance. Anees will arrange product shipments on behalf of the client unless the customer specifies alternative arrangements. Customer pick-up directly from the factory is permitted with prior permission from Anees Furniture & Design. Products can be shipped via blanket-wrap or cartoned. Please consult with your showroom representative to discuss your options. Shipping, packaging, and insurance charges are determined by the size, weight, and value on the destination of a purchase.
It is the responsibility of the customer to advise Anees of any special delivery conditions such as limited access, stairs, more than one flight, narrow doors and hallways. Special accommodation may be arranged and additional charges may be added to the final invoice. If Anees is not informed prior to delivery, additional charges will either be directly charged to the location or other delivery arrangements will need to be made. If the customer refuses to pay the additional fees, the shipper is not required to deliver the product and previously paid shipping charges will be forfeited.
Once an order is completed, Anees will store the product for up to 30 days free of charge. After that time, an additional fee of $100 a week will be charged to the customer’s account.
INSPECTION OF PRODUCT
Inspect the carton carefully. The carton should always be unpacked in your presence. Check to see if the shock-watch indicators are activated. If there is any visible damage to the packaging or the indicator is activated, note it on the bill of lading. Take photos of any damage to the packaging – this is necessary to resolve damage claims.
DAMAGE & FREIGHT CLAIMS
Title of all products is passed to the customer upon delivery to the client’s specified receiving warehouse, transportation company or final destination. There upon, title of product and risk of loss or damage shall be the customers. Anees Furniture & Design is not responsible for any damage during transit. Any claims by the customer against Anees or the freight carrier for shortage or damage must be made in writing within 5 days after receipt of shipment and accompanied by the original transportation bill signed by the carrier noting that the carrier received the product in the conditions claimed. Returns and/or repairs require prior written authorization from Anees Furniture & Design. Anees recommends that the customers carefully inspect all items at the time of delivery and note any damage on their original bill of lading. Original packaging materials should be retained until the carrier and/or client makes their complete on-site inspection.
COPYRIGHT & INTELLECTUAL PROPERTY
The images, designs, and information contained in the Anees Furniture & Design website, catalogs, brochures, and samples are protected under various United States and international patent, trademark, and copyright laws, and are owned and controlled by Anees or by the original creators. The images, designs, and information contained in the Anees sales/marketing material are to be used solely in connection with the prospective purchase of said products, materials, and services. Any other use of materials including but not limited to copying, reproduction, modification, duplication, distribution, sales, republication, display, posting, downloading, public advertising, manufacturing of product, incorporating of images or design is prohibited.
All terms and conditions, prices, and specifications are subject to change without notice.
WARRANTY INFORMATION, TERMS, & CONDITIONS
ACCOUNT REQUIRED
Design professionals must have an account in order to receive information, sampling, place orders, or purchase products at the wholesale price. All new accounts are required to complete a New Client Form & submit a signed, current resale certificate. All accounts which do not submit this information will be charged the list price and all taxes required by law. Forms can be found through our representatives and through customer service.
PRICING & QUOTES
Our price list reflects NET pricing to the design trade. Packaging, freight, and insurance charges are additional costs that must be added to the order. All prices are subject to change without notice. Please verify all pricing with your showroom representative before submitting a new PO.
Quotes are valid for 30 days from the date of issue.
CUTTINGS FOR APPROVAL
Cuttings for approval (CFA) from our Anees Textile & Leather lines are available upon request. As dye lots vary, it is recommended that a CFA is requested when matching is of great importance. All stated repeats are approximate. This cutting will need to be approved by the client.
RESERVES
Reserves for textiles and leather will be honored for 20 days. If the product is not purchased within this time, it will be returned into inventory.
SAMPLES FOR APPROVAL
Samples for approval (SFA) can also be provided upon request with your showroom representative. A sample to match must be provided by the designer. Items with custom finishes may increase the lead time by 2-4 weeks, if not more. This sample will need to be approved by the client.
The natural tone and character of wood will vary and will subtly affect the character of each piece. This is not considered a defect. Finish samples are provided for general reference only and finished products may reflect the variation of natural materials.
ORDERS
Prior to acceptance of a purchase order, Anees Furniture & Design reserves the right to make changes in prices, design, construction, material, and dimensions or discontinue product availability.
A 50% deposit, purchase order, receipt of COM/COL, final finish selections, and specs are required to initiate orders into production.
Customers will be invoiced for the balance due on orders approximately 4 weeks prior to the anticipated completion date of the order. Prior to shipment, orders must be paid in full – including shipping, handling, packaging, knit-backing, applicable taxes, and any other charges that are included on the final balance due invoice.

